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# Can You Add Custom Activities to Contacts

Yes — log any custom activity (meetings, calls, events, and more) directly on any record in Breakcold.

## Overview
Breakcold lets you manually log custom activities on any record — People, Companies, Deals, or any custom object. This is useful for tracking offline interactions like in-person meetings, phone calls, or events that happen outside your usual digital channels.
Each activity supports:
* **Title** — a name for the activity
* **Date and time** — with start and end time (duration calculated automatically)
* **Description** — rich-text notes with **@mention** support to tag teammates
* **Participants** — the team members involved
* **Linked records** — automatically linked to the record it was created from
| Works on all object types — Activities can be added to any record in Breakcold, not just People. Use the same flow on Companies, Deals, or any custom object.
## Step 1 — Open the Activities Tab on a Record
1. Open any record — a contact, company, deal, or custom object.
2. Click the **Activities** tab at the top of the record. You'll see all existing activities logged for this record.
3. Click **+ Add activity** in the top-right corner to open the activity modal.
![](https://storage.crisp.chat/users/helpdesk/website/-/c/f/1/8/cf18dcba819a5000/image_zq85xw.png)

*The Activities tab on a contact record — showing existing logged activities and the "+ Add activity" button.*
## Step 2 — Fill In the Activity Details
The **New activity** modal opens. Fill in the details:
1. Type a **title** for the activity (e.g. *"Physical Event Meeting Clay Convention"*).
2. Set the **date and start time**. Breakcold will auto-calculate the duration once you set an end time.
3. Set the **end time** using the time picker. The duration (e.g. *1h 30m*) is shown automatically.
4. The **Participants** field is pre-filled with your name. Add other team members if needed.
5. The **Linked records** field is pre-filled with the current record — add more records if this activity spans multiple contacts or deals.
![](https://storage.crisp.chat/users/helpdesk/website/-/c/f/1/8/cf18dcba819a5000/image_174482a.png)

*The New activity modal — title, date/time, participants, and linked records pre-filled.*
## Step 3 — Add a Description (Optional)
1. Toggle on **Description** at the bottom of the modal to reveal the notes area.
2. Type your notes about the interaction. You can write as much detail as needed.
3. Use **@mention** to tag a teammate inline (e.g. `@Matteo Le Floch`). They'll be notified and can follow up.
![](https://storage.crisp.chat/users/helpdesk/website/-/c/f/1/8/cf18dcba819a5000/image_15s6xmv.png)

*Description enabled — the notes area appears below the main fields for rich-text context about the activity.*
Writing notes about the interaction — capture everything relevant while it's fresh.
![](https://storage.crisp.chat/users/helpdesk/website/-/c/f/1/8/cf18dcba819a5000/image_10nry11.png)

*Use @mention to tag teammates directly in the description and assign follow-up actions inline.*
| Tip — Use the description to capture context, next steps, and @mention teammates who need to act on this interaction.
## Step 4 — Save the Activity
Click **Create activity** (or **Save** if editing). The activity is immediately logged to the record's activity feed.
![](https://storage.crisp.chat/users/helpdesk/website/-/c/f/1/8/cf18dcba819a5000/image_1on34zk.png)

*The activity appears in the feed as soon as it's saved. You can edit it at any time by clicking the activity entry.*
## Step 5 — View the Activity in the Feed
All logged activities appear in the **Activities** tab feed, grouped by event. You can see who logged the activity, when, and a preview of the content.
The activity feed — grouped events show who logged the activity and any subsequent edits, with timestamps and content previews.
| Activity count — The number next to the Activities tab updates in real time, so you always know how many activities are logged on a record at a glance.
## Frequently Asked Questions
**Can I add activities to Deals and Companies too, not just People?**
Yes. The Activities tab and the "+ Add activity" button are available on all record types — People, Companies, Deals, and any custom object you've created.
**Can I edit an activity after saving it?**
Yes. Click on any activity in the feed to open the Edit activity modal and update any field — title, description, date, participants, or linked records.
**What does @mention do in the description?**
Typing `@` followed by a teammate's name tags them in the activity note. This is useful for assigning follow-ups or flagging something for a colleague's attention directly from the activity log.
**Can I link an activity to multiple records?**
Yes. The Linked records field accepts multiple records, so you can connect a single activity to a contact, their company, and a deal simultaneously.
**Is there a limit to how many activities I can log?**
No — you can log as many activities as needed per record. All entries appear in the feed in chronological order.