Billing

• What are Tokens Used For?

  Tokens are Breakcold's credit system for AI-powered features — enrichment, intelligence, and automation. Overview Tokens are the currency that powers Breakcold's AI and data enrichment features. Every time Breakcold finds a contact's email, looks up a phone number, processes a call recording, or uses AI to generate a filter — tokens are spent. They are separate from your subscription and are purchased as a top-up balance. There are two broad categories of token usage: Enrichment —Few readers

• How To Add More Seats, Accounts or Workspaces + Costs

  What's Included by Default Every Breakcold subscription starts on The Only Plan at $59/month, which includes: Feature Included Extra Accounts — Connected email, LinkedIn, Telegram or WhatsApp accounts 2 accounts +$10 / account / month Seats — Team members with access 1 seat +$10 / seat / month Workspaces — Separate CRM environments 1 workspace +$5 / workspace / month Step 1 — Go to BillingProrated billing — When you add resourcesFew readers

• How Can I Top Up My Tokens

  Overview Tokens power AI-driven features in Breakcold — such as email enrichment, phone lookups, LinkedIn data, and AI Filter Generation. You can top up your token balance in two ways: Manual purchase — buy a specific amount of tokens on demand. Auto Top-Up — automatically refill your balance when it falls below a threshold. To access token settings, navigate to Organization → Billing in the left sidebar. ![](https://storage.crisp.chat/users/helpdesk/website/-/c/f/1/8/cf1Few readers

• How to get my Invoices?

  Go to settings then Usage and Billing, scroll down until the end of the page and click on Manage Billing. From there, it will open your Stripe customer profile and you'll be able to download your invoices.Few readers

• Why Breakcold is a Great Deal and Costs Way Less Than Other CRMs

  One simple plan. Massive time savings. A fraction of the cost of traditional CRMs. The Hidden Cost of Traditional CRMs Most companies evaluate CRMs by looking at the monthly subscription price. But the real cost of a CRM is not the software fee — it is the time your team wastes inside it. Studies consistently show that sales reps spend 20–30% of their time on CRM admin — data entry, logging calls, updating fields, moving deals through stages. For a typical sales rep or CRM manageFew readers

• How Many Tokens Do You Need Per Month?

  The honest answer: almost certainly less than you think. Tokens are cheap, and here's the brutal clarity on why you shouldn't worry about it.Few readers

Workspace

• How Roles & Permissions Work at the Workspace Level?

  Control who can do what in your workspace with four distinct roles. Overview Breakcold uses a role-based permission system to control what each team member can do within a workspace. There are four roles available at the workspace level, ranging from full administrative control to read-only access: Admin — Full control over the workspace Manager — Content creation and management Member — Basic create and edit access Viewer — Read-only access Accessing the MembeFew readers

• Can I Create Multiple Workspaces & When is It Helpful?

  Yes you can create multiple workspaces, it's $5/mo per workspace. It's helpful if you're an agency or if you have multiple companies. To create a workspace, click on the top left on your workspace name and click on the button create workspace.Few readers

• How to Change My Workspace Settings (Name, Currency, etc)

  Manage your workspace logo, name, default currency, and more from the General Settings page. Overview The General Settings page lets you configure workspace-level preferences that apply to everyone in your team. From here you can: Upload or remove your workspace logo Change your workspace name Set the default currency used across deals and records Access the danger zone to delete the workspace How to Access Workspace Settings In the left sidebar, look underFew readers

• How to Invite a Team Member in My Workspace?

  Go to settings then members and click on Add member. You can have members at the workspace level and at the organization level. As organization owner, you can decided to put some team members only in certain workspaces for example.Few readers

Plan

• Do You Have a Quaterly or Annual Plan

  Yes. Quaterly is-10% so $159,3. Anually is -20% so $566,4 If you upgrade for more accounts, seats or workspaces, you will be charged prorata on the billing cycle, so monthly, quaterly or annually depending on what you picked.Few readers

• Do you have an Agency Plan?

  We don't have an agency plan because the pricing structure of Breakcold is already amazing compare to other CRMs, you won't find it elsewhere. Let's take the example of a Lead generation agency that needs 10 workspaces, 1 per client with 10 LinkedIn accounts connected and 2 seats. a traditional CRM doesn't have workspace separation, so you'd need a separate account/seat per client — which gets you to 10 client seats + 2 agency seats = 12. If Breakcold was a traditional CRM = 10 or 12 seatsFew readers

Organization

• What is the Difference Between an Organization and Workspace

  An organization = your overall billing entity. An organization can have multiple workspaces, a workspace can't have multiple organizations.Few readers