Articles on: Settings

MCP (Claude, ChatGPT, Cursor & more)

Let an AI agent run your CRM. Breakcold ships a hosted MCP (Model Context Protocol) server so tools like Claude, ChatGPT, OpenClaw and Hermes can read and write your records, inbox, tasks, notes and meetings — driven entirely by plain-English prompts.


What is the Breakcold MCP?

MCP is an open standard that lets AI apps securely connect to external tools. Breakcold exposes 60+ native tools across your whole workspace, so an agent can do things like:

  • Summarize every conversation you've had with a contact across email, LinkedIn, WhatsApp, Telegram and meetings
  • Spot stalled deals and auto-create follow-up tasks
  • Move deals through pipeline stages based on inbox signals
  • Draft and send replies that match how each prospect writes
  • Turn web research into structured notes on a company record
  • Build any sales report you want (e.g. "Q4 closed-won by deal source")


Unlike most CRM integrations, the Breakcold MCP can also send and reply on LinkedIn, WhatsApp and Telegram — not just read activity.


Connection details


With OAuth, every action runs as you and respects your organization, workspace and record-level permissions. Use a Bearer token only when your client can't complete the OAuth flow — see the API article (in Settings) or the authentication docs for how to create one.


ChatGPT — 1-click install from the official marketplace

Breakcold is listed on the official ChatGPT app/connector marketplace, so there's no manual setup. Just find Breakcold in the marketplace, click install (1 click), and sign in with Breakcold OAuth to connect your workspace. Once installed, enable it in a chat and start giving ChatGPT instructions about your CRM. Full walkthrough: ChatGPT setup docs.


OpenClaw & Hermes — native support

Breakcold is natively supported in OpenClaw and the Hermes agent, so you can add Breakcold as a built-in connector and authorize it with Breakcold OAuth — no custom endpoint wiring required.


Connect Breakcold to Claude

  1. In Claude, go to Settings → Connectors (Customize → Connectors).
  2. Click + Add custom connector and name it Breakcold.
  3. Paste the MCP endpoint: https://mcp.breakcold.com/mcp/v1
  4. When prompted, sign in with Breakcold OAuth to authorize access.
  5. In any chat, click + → Connectors and enable Breakcold for that conversation.


Tip — If OAuth fails in Safari on Claude Desktop, remove the connector and reconnect using Chrome or another Chromium-based browser.


Other clients (Cursor, Windsurf, Cline, LM Studio, Microsoft 365 Copilot and more) follow the same idea — add a custom MCP/connector pointing at the endpoint above. Step-by-step guides per app are in the MCP Applications docs.


We publish a free, MIT-licensed Agent Skill that packages production-ready workflows on top of the MCP:

  • Multichannel auto-task creation
  • Pipeline auto-movement from inbox signals
  • Visual CRM reports
  • Prospect research into notes
  • Inbox contact detection (create missing people)
  • CRM setup from a website URL


Get it here: github.com/breakcold/mcp


Watch the full tutorial

See 10 real use cases of Claude controlling a Breakcold CRM end-to-end:


▶️ Claude Controls My CRM — 10 Use Cases (Full Tutorial)


Learn more


Frequently Asked Questions

Which AI tools work with the Breakcold MCP?
Any MCP-capable client. Natively supported: Claude & Claude Code, ChatGPT (1-click from the official marketplace), OpenClaw and Hermes. Also works with Cursor, Windsurf, Cline, Continue, Goose, LM Studio, Microsoft 365 Copilot, Open WebUI, plus custom LangChain/LlamaIndex/Python/Node agents.


Is my data safe?
Yes. With OAuth, the agent acts as you and can only touch what your account already has permission to. Bearer tokens respect their configured scopes and workspace limits.


Do MCP actions cost tokens?
Yes — the MCP uses the same token pricing as the API (roughly 0.2 tokens per read and 0.4 per write). See What are Tokens Used For?.


MCP vs. API — what's the difference?
The MCP is for AI agents and chat apps (no code). The API (see the API article in Settings) is for developers building custom integrations and scripts. Both run on the same permissions and data.

Updated on: 10/08/2026